I’m sorry, but I am not sure if they will bridge it for you. They
will upgrade any ticket over the phone if it’s not been activated yet, but I don’t know if you’ll “keep” your discount or be asked to pay the full difference. I have bridged some special price tickets over the phone before, but that has probably been over a year. I now see that
@kristenrice was planning to purchase from
UT as well... sorry if I missed something there!
The tickets I just upgraded were FL-res multi-day tx, which
I purchased direct from Disney (UT offers very little discount for FL-res tx... I’m much better off buying Disney GC’s at Kroger during double gas days with a point-earning credit card). So, I wasn't trying to bridge in the scenario I gave. It was just a ticket to annual pass kind of deal.
Either way, it absolutely never hurts to ask! I’ve had all sorts of ticket changes over the phone (even including refunds- gasp!!). There are many great CM’s out there that are happy to help!!