This must be a common thing here. We had what was the most horrendous service that I've ever encountered by a server. Rude, nasty, just horrible. We were there one December and we were seated across from a door. One of the servers must have opened it to get some air. After a few minutes, it was freezing. The people next to me got up and left. We asked our waitress if she could please close the door. She said, nope sorry. Two minutes later, my husband got up and closed the door. Another neighbor thanked him. The waitress came back and said " I thought I told you no". On top of the fact that our food was disgusting, we had just had it. We spoke with a manager who agreed that everything was horrible and he actually comped our meal because of it. I would never go back.