Hi all!
Well yesterday was a nightmare! We were to leave Peoria at 10:45 am. The flight was delayed till 11:30, then delayed till 12:45. It was finally canceled. We stood in line for 3 hours to see what was going on with our flights. They had already rebooked us on another flight leaving at 4:45 pm. This flight was delayed as well. We finally arrived in Atlanta around 8 pm last night. We were told that we would be given a room because we have a 21 hour layover in Atlanta. Let's just say that Delta customer service is the worst I have ever encountered! I know they cannot control the weather, but they need to work on their customer skills.
After arriving in Atlanta I stood in yet another long line only to be told it was not their responsibility to give us a room. Gary had gone to get our luggage. Neither of us have been to this airport before. So we did not know that once you go to baggage claim you cannot get back in. So I wait for Gary getting frantic because I do not know what is going on. I hear a page with my name, but I did not hear where it said to go. Finally I decide to go to the baggage in hopes this is where Gary is. I was so happy to find Gary, I was in tears!
Gary had also found a Delta employee that gave us a hotel voucher & food vouchers. We made it to the hotel at midnight. We leave out of Atlanta today at 4:45 pm. So we are a day late & Gary is very upset. He has planned this for so long, but what can you do?
I truley hope today is better & less stressful. We did lose out on our train tickets from Dusseldorf to Amsterdam & the 1st night stay at our hotel in Amsterdam. Gary did email them that we would arrive Sat., but we have not heard back. Hopefully they will still have our room.
I called Chanon earlier & was able to find out about our seats on the plane. Not really what we wanted, but there again it looks like we are stuck. Thank you Chanon for trying to help me! It was nice talking to someone who knows what they are doing
I am going to call Chanon later to let her know that if flight has taken off.
Please send all the
that you can, that today will go smoother & all will be ok once we get to our destination.
Well I need to go, sorry for the sob story, but it was very stressful for all in involved.
Talk to you all soon, hopefully from Amsterdam!