Post all SW questions concerns, etc. here...

[MinnieMSue]

Not sure if this was already posted.
We are currently accepting air reservations through January 4, 2021. On August 27, 2020 we will open our schedule for sale through March 10, 2021. This date is subject to change! Please check back frequently.

thanks for posting! I was just wondering if they had put an update on their site yet. I look periodically but had not checked lately.

 

[pooch]

Oh finally!! Thanks for posting. I am waiting for the next release for a February cruise out of Tampa. Glad to see they’ve finally scheduled a release date.

 

[Grnl706]

Has anyone heard anything about the system to change vouchers to points yet?

 

[shoreward]

Has anyone heard anything about the system to change vouchers to points yet?

They have said that they are still working on it and will email customers when the option is available. It’s a good idea for anyone with travel funds to make sure that their RR contact info is up to date.

 

[aokeefe]

Not sure if this was already posted.
We are currently accepting air reservations through January 4, 2021. On August 27, 2020 we will open our schedule for sale through March 10, 2021. This date is subject to change! Please check back frequently.

Thank you for sharing

 

[focusondisney]

Not sure if this was already posted.
We are currently accepting air reservations through January 4, 2021. On August 27, 2020 we will open our schedule for sale through March 10, 2021. This date is subject to change! Please check back frequently.

Thanks for posting! That must have just changed today. I looked yesterday & it still had no date.

 

[BellaBaby]

Anyone fly with allergies? We fly 7/20 to Fl from CO and DH has had terrible allergies this season. I'm just concerned other people might get upset if he sneezes or is sniffly. He literally cannot help it and he has tried all kinds of OTC meds. He's not one to run to the Dr. even though I've suggested it several times. He sometimes gives out a small cough because of the drainage in his throat. We have 4 people going so hopefully we will be able to sit across from each other with the middle seat open and he can sit by the window I guess. Of course we'll have our masks and he'll have Kleenex.

 

[pooch]

Maybe under the circumstances he should consider running to the doctor. I know someone coughing/sneezing on a plane with me would make me very uncomfortable. Whether he can help it or not really isn’t the point.

 

[Seabean]

Ok, today we noticed that just about all the flights between PHL <--> MCO for the last week of July (when we're going) have all plummeted to about $54 for either way. These are flights that until recently were mostly over $100

Does this feel suspicious to anyone else? What's up?

 

[rlduvall]

This is such a petty issue and I am not going to pursue it further, but I need you all to either validate or correct me. If wrong, I will try to take it like a big girl.

I booked a flight for August using a Luv voucher with $71. on it. The flight was a total of $92.98, with $14.60 being the 911 security/passenger facility charge. Later on I got a red banner and changed it to another time for the same day at no extra cost. A few days later I cancelled the reservation, but my travel funds are for the entire amount of the fare ($92.98) and has been like that for over a month. Yesterday, I sent an email nicely requesting refund of the $14.60 in taxes back to the credit card used for payment. Instead, I was told:

We recognize that events and plans have been changed or canceled, and that recent travel restrictions have caused many of our Customers to postpone or cancel their travel. In this case, because you purchased a nonrefundable ticket, we are unable to honor your request for a refund a portion of the fare cost.

Again, I am very pleased with SW during these crazy times, but is this correct? I thought they always had to refund taxes/fees to the form of payment - which in this case was my credit card.

 

[scrappinginontario]

Until COVID started we didn’t get refunds to our form of payment at all. At least that was my experience. Since you’re asking, I would be thankful that you received your full amount in form of a travel credit that’s good for another 2+ years.

If it helps, my SIL and 2 kids were in France when everything changed around the world. They needed to get home ASAP as borders were closing and France was locked down. Air Canada could not be reached by phone (in France or Canada) nor were they responding to emails and their system would not allow changing flights. She ended up purchasing new flights home for them a week earlier just to get them home. Air Canada is not willing to do anything about it and they are out almost $2000!

 

[shoreward]

This is such a petty issue and I am not going to pursue it further, but I need you all to either validate or correct me. If wrong, I will try to take it like a big girl.

I booked a flight for August using a Luv voucher with $71. on it. The flight was a total of $92.98, with $14.60 being the 911 security/passenger facility charge. Later on I got a red banner and changed it to another time for the same day at no extra cost. A few days later I cancelled the reservation, but my travel funds are for the entire amount of the fare ($92.98) and has been like that for over a month. Yesterday, I sent an email nicely requesting refund of the $14.60 in taxes back to the credit card used for payment. Instead, I was told:

We recognize that events and plans have been changed or canceled, and that recent travel restrictions have caused many of our Customers to postpone or cancel their travel. In this case, because you purchased a nonrefundable ticket, we are unable to honor your request for a refund a portion of the fare cost.

Again, I am very pleased with SW during these crazy times, but is this correct? I thought they always had to refund taxes/fees to the form of payment - which in this case was my credit card.

When you book a flight using Rapid Rewards points, the taxes are refunded to your original form of payment. However, I believe that’s the only time, other than Southwest actually cancelling the flight, when the taxes on a WGA non-refundable ticket are refunded. Your funds should be valid till September 2022, with an upcoming option to convert to Rapid Rewards points, which never expire.

 

[rlduvall]

Until COVID started we didn’t get refunds to our form of payment at all. At least that was my experience. Since you’re asking, I would be thankful that you received your full amount in form of a travel credit that’s good for another 2+ years.

I am thankful, but isn't SW keeping $14.60 they were supposed to pay to the 'government'?

 

[rlduvall]

When you book a flight using Rapid Rewards points, the taxes are refunded to your original form of payment. However, I believe that’s the only time, other than Southwest actually cancelling the flight, when the taxes on a WGA non-refundable ticket are refunded. Your funds should be valid till September 2022, with an upcoming option to convert to Rapid Rewards points, which never expire.

And that could be it because I almost exclusively use points to book travel and if cancelled always get the $5.60 refunded to credit card. Again, it's only $14.60. I was just curious what the consensus was on the Disboards. I should worry about more important things, like when will Supernatural come back to finish its final season.

 

[rlduvall]

If it helps, my SIL and 2 kids were in France when everything changed around the world. They needed to get home ASAP as borders were closing and France was locked down. Air Canada could not be reached by phone (in France or Canada) nor were they responding to emails and their system would not allow changing flights. She ended up purchasing new flights home for them a week earlier just to get them home. Air Canada is not willing to do anything about it and they are out almost $2000!

That is awful and I am so sorry. I would have been so stressed out over that. Apparently, I need to get a life - seriously. Been working from home for 4 months with no end of sight. I need human interaction other than just my DH and DS.

 

[pooch]

SMALL silver lining - when you originally purchased the ticket with a LUV voucher, you had to pay the taxes OOP. This would have been the case even if the voucher was enough to cover it all because you can’t use a voucher for taxes. Now however your travel funds can cover taxes. So you won’t have to pay taxes OOP again.

 

[Seabean]

So has anyone else noticed SW prices really plumetting, and what could it mean?

 

[Crazyhorse]

So has anyone else noticed SW prices really plumetting, and what could it mean?

Curious too. We're booked for early December from Midway and we're paying $45.00 each way. Scary cheap.

 

[pooch]

Well mine haven’t budged from Ct. October flights still $119 each way. Supply and demand. Too much supply not enough demand!

 

[shoreward]

So has anyone else noticed SW prices really plumetting, and what could it mean?

Curious too. We're booked for early December from Midway and we're paying $45.00 each way. Scary cheap.

I think they have way too many nonstops on the route for the probable demand, this year, and are trying to sell more seats, before having to eliminate flights and consolidate the loads.

Consider yourselves lucky, if you are able to book the $45 flights. About 100 miles to the north of MDW, the fares for nonstops to MCO are more than double in cost.

If your particular flight should be cancelled, you will be able to move to another nonstop with available seats, at no additional cost.