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They had no sympathy over the phone. I was told flatly there was nothing they could do. They really know how to make an annual passholder feel special. I’ve decided against renewing his pass again. I’ve already paid $1100 for no service at all; I can’t take the chance of it happening again.

Calling Disney did no good, I’m afraid. They said there’s nothing they can do and that this is a long standing policy. Embarrassing on my part; we’ve been passholders for years and never knew about the policy.

Learn from my mistake: We renewed our annual passes last year, but my husband never used his (I used mine). We’re going to Disney next month, right when the Incredi-passes have to be renewed (we’ll be there Oct 12 and 13. The pass expires on the 12). I assumed his renewal would roll over; that...

I used Tiffany town car for the first time this trip. We were coming into and out of Sanford airport. Pick up driver, Ray, was great and waited for us when we were an hour and a half delayed. He met us in baggage claim and got us to the hotel without any trouble. The return driver, Moss, was...

I used them for the first time this trip (we returned yesterday). We needed pick up and drop off to Orlando Sanford. It was perfect! Our Allegiant flight was delayed by an hour and a half coming in, but there was a text from our driver as soon as I turned on my phone. He met us in baggage...

the crowds were at Hollywood studios yesterday— and so were the Brazilian tour groups. We gave up about 4 pm; too hot and crowded for us (and everywhere we went there was a tour group). Mostly well behaved, but HUGE, so when we went to docking bay 7 all the seats were taken by red shirted tour kids.

We did the tour this month. It was excellent. It was a HOT day, but the guide tried to keep us in the shade as much as possible. Plenty of time backstage and behind the utilidoors, in my opinion. We rode two attractions and had lunch at pecos bills. I will say they are dead serious about...

For those who have done the tour: did you see behind the scenes at any attractions? Which ones?

That’s a great idea. I’ll try it on our next epcot day

I’m at epcot right now. Stopped by Brunchcot for shrimp and grits. Only one of the three registers takes cash. Fine. Then I was told that if I paid with cash, they couldn’t give me the Annual passholder discount because “we only have quarters and that messes up the whole system”. If I used a...

Thank you all so much for your help!

We’re at a cabin in ft wilderness next week. No rental car, but I’ve reserved a golf cart. Are all the restaurants closed for renovation? I assume the store still has some grocery options? Anyone stayed there recently?

Can someone recommend a safe, reliable car service to Sanford airport? My young daughter and I need to get to Sanford for a 6 am flight (from a Disney resort). I don’t know if I’m comfortable getting a Lyft at 3 am; I’d appreciate guidance for something reliable. Thank you

Yes. With a message that the wait was more than an hour (for three hours). Dropped to half an hour suddenly, then went back to more than an hour. Then “event full”.

I entered the queue at 830 central. Didn’t get in. I never even saw what dates were available. I’m guessing because we have no blackout dates with the incredi-pass? Or maybe I didn’t do it right. Regardless, no preview for me

Thank you very much! This is very helpful information. This will be the first time we’ve gone to any park on an actual holiday, so I didn’t know what to expect. I’m really hoping we like the Aventura; it looks a little sterile but I couldn’t beat the price

We’ll be at universal on thanksgiving for the first time. I’m assuming the parks and restaurants will be open? Can you recommend a place for a meal on thanksgiving? We’ll be at the aventura hotel for the first time.

Traveling by myself with my daughter in October. We arrive late at night so I’ve got a reservation at the Hyatt at the airport. Two questions: How do I get from baggage claim to the hotel? In the morning, what’s the best way to get to universal hard rock hotel (we have a couple of days at...

Do you have to have a park reservation for the extended evening hours? For example, we’re at boardwalk on Monday when there are extended evening hours at epcot. We’re planning on doing something else off property that day. Can we go to epcot extended hours if I don’t have a reservation fir...

Is there a map for the walks to epcot and Hollywood studios from the Boardwalk? Or are the Paths clearly marked? (I get lost easily)