I was on the fence, personally, before this incident. I know my husband would likely not ride it due to a fear of heights and anxiety, and one kid probably wouldn't handle an extended stoppage very well, so as a family, we are out. However, I travel to WDW with a friend and one sister occasionally. My friend and I had agreed that we wouldn't get on them in temperatures exceeding 75 degrees prior to this incident. We are both perimenopausal and starting to be quite heat intolerant, and the thought of being in there during a stoppage in warm weather sounds miserable. We talked about this yesterday and agreed that it seems Disney dropped the ball in a few ways with this system and unless some pretty major changes are made, we likely won't be riding them in the future.
I thought the whole point of these was to create something more efficient than buses? Taking 60 minutes to travel between DHS and Epcot is terrible. You could walk back and forth 3 times in that time. Where is the efficiency? The lure of gondolas is that they are continually moving. Frequent stoppages negate the whole reason for the system in the first place.