- Jun 30, 2008
I so wish I had recent reviews before submitting an order with WeGoShop. I had used this service multiple times over the years, but it had been several years since we used them. Had been pleased with them in the past. However, placed an order for delivery today and am still waiting. Was told the order would be delivered by 8pm. When I called after waiting for more than 90 minutes after the delivery time, I was told that she didn’t remember giving me a time (which was not true), and would be at my hotel late???? She also was very unapologetic about the miscommunication. Unfortunately I won’t be using them again. I can give grace when customer service is good and accountability is taken. However, the service I received (or lack of) along with a lack of commitment on when we’d receive our order is enough for me to never use this company again.