We've had little trouble with packages, but we have noticed that a lot of the shipping has switched over to Prime logistics. I don't usually order stuff that I actually need in the next day or two.
We did recently have one issue where it said the package had made it to our house but could not be left. What the heck? It was maybe $20 worth of stuff---not perishable nor dangerous (some part for a watch spring or something like that). We got an email that they weren't comfortable leaving it at our house? When, in reality, they just never came with the package because if they had rung our doorbell like for us to sign for a package, we would have known from our security system.
I also had one a few years ago, this was through USPS, where it told me the package was delivered, but I didn't have the package. I almost reported the seller and asked for a refund, but it turns out that the package came the next day. I think USPS was doing a lot of marking the packages delivered a day before they actually were.
We did recently have one issue where it said the package had made it to our house but could not be left. What the heck? It was maybe $20 worth of stuff---not perishable nor dangerous (some part for a watch spring or something like that). We got an email that they weren't comfortable leaving it at our house? When, in reality, they just never came with the package because if they had rung our doorbell like for us to sign for a package, we would have known from our security system.
I also had one a few years ago, this was through USPS, where it told me the package was delivered, but I didn't have the package. I almost reported the seller and asked for a refund, but it turns out that the package came the next day. I think USPS was doing a lot of marking the packages delivered a day before they actually were.