- Joined
- Aug 14, 2008
Hello. I’m having a problem with a 11/2020 reservation. I’m a long term owner so I know the process of 7 nights at 11 months out but I keep on getting a message that I am out of my booking window when I try to reserve right at 8 am. I’m not fussy about the days I need but this has happened about 5 times now. When I go back in after refreshing the room (I’m trying for a BWV standard studio) is gone. I thought my clock might b wrong on my phone but that isn’t the case. Any advice? I’ve never had this issue before. Thanks. Kayla
The same thing happened to me. Kept getting the outside my booking window error. After multiple 5am PST morning I finally got the room. Everything was exactly the same, when I did the search for availability and when I clicked on the button to book.
The problem is that their idiot computer system is kicking out the wrong error message. What happened all those earlier morning is that someone else snapped up the room ahead of me. The message should have been that the room was no longer available.
Have to say it frustrated me for the longest time thinking I was doing something wrong because I have never had that much problem booking a room at 11 months before.