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Thanks for all your input! I am so excited that we added on points at Riviera. I absolutely love the resort. Since we our UY is Oct I get the current years points to that I can bank which is great. While I had no success getting a backpack, not for lack of trying lol, I’m happy to have my...

I want to add on 100pts direct at Riviera and have a couple of questions. Is there any advantage to doing it in person (I live 30 mins away so getting there is no problem)? If yes, which would be best - going to Riviera or going to Saratoga? I ready somewhere that someone added on in person...

Just popping to say that I do appreciate everyones responses. I have been reading them, I just don't think I need to reply to each one so I am still active on this thread. I think its good for everyone to share their experiences and ideas on what works for them. I have certainly gotten some...

I actually think I was being very nice when saying it was “taken”. When something is taken from someone without permission and was not in a place like a trash can I believe “taken” is being kind. Housekeeping should not be touching anyones personal properly whether it looks like trash or not...

Thanks everyone. I did file a police report with the sheriffs office because they are expensive meds. He’s on so many we couldn’t fit them in the safe. We are in FL for 3 weeks so we needed all his bottles of meds. There was also an Apple Watch and an iPad Pro sitting out that they didn’t...

Long story but has anyone else had anything taken from their room by housekeeping and then had them claim they thought it was trash? It wasn’t even our towels and trash day and they came in and took a bag off our bed with my husband’s medications (he has a lot of meds and had just filled his...

Just found this over on Kenny the Pirate. Good info. You do have to be tapped into the park for it to show up. Some people are having some issues selecting other guests in their party. Hopefully this gets sorted out soon...

Hi! Would love to hear experiences using the same day DAS selections in the app. Did you see it before going to the park or did the option only show up when you got to the park? What are the times like so far? Please share your experiences here.

Can’t wait to hear how this goes today! I don’t see anything in the App about booking same day DAS but I wonder if you have it be in the park for that option to show up? Hopefully we’ll get some reports soon.

😂 it’s my abbreviation for Advanced Selections. I’m lazy and didn’t want to keep typing that out.

I am pretty sure I used the other Chat, I had the start chat box on the website when it loaded not video chat. I was using safari on my iPhone. Wanted to add When I filled out the form and went back I didn’t see my chat right away it ended up being a blue box on the side of my screen that I...

Last night at 8:15 I decided to try get my advanced selections fixed and got on after about 20 mins to chat with Zyra. The past few times I was waiting for about an hour when I just gave up. She was able to move my arrival day A$s 🤭 down to later on our arrival day which made me so happy. Also...

I got scared when I saw this and immediately checked my MDE to make sure all my Advanced Selections were still there and they are 😅. I am so glad I got through yesterday. Now wondering if I’ll be able to get one of my AS’s fixed, the CM left two people off one of them 😬 I feel for all the people...

I was not offered any times at all, just asked what rides I wanted. I got all the rides and the time didnt really matter to me except for our arrival day . . . Both times are before we arrive and I just noticed that. I’m on the chat to see if that can be changed but if it can’t I’ll make sure...

I said HI a couple of times to make sure I was still connected. I only had one chat opened so I’m not sure if that would matter.

I just did it this morning and you get 2 per day including check in and and check out day. I went through and picked all mine with the chat CM after the video was over.

Wanted to add, make sure you accept the terms and conditions every time you go in to the website to connect to chat. I must have accepted them 4 times yesterday and then this morning did not. Luckily I could go through my iPad to get to the terms and conditions and accept them and it showed up...

I’m so sorry you are having issues. I just got through at 9:35 and spoke with Carissa who was amazing and got the DAS issued. Now chatting with Royce to get the advanced ride reservations set up.

Yes

Back at it this morning, was on the chat at 7:01, took a minute for it to load and let me join. Let's hope this isn't another all day event!